We recently employed the services of Riaan from Viko Designs. As one of Africa’s largest importers and distributors of mosaic tiles, we have a retailer base of over 550 clients across Southern Africa.
We employed Riaan to work on our e-commerce strategy and to build the necessary programmes into our existing software and web applications. Unlike many other consultants, Riaan was able to quickly identify our needs and develop a cost-effective plan to allow our client base to engage with us in a more relevant and meaningful way.
Between February – April 2014, we employed Riaan to:
- Develop unique client log-ins for access to relevant trade information;
- Extract complex data sheets automatically and update stock holding levels on a daily basis; Develop unique log ins for our representatives and agents on the road;
- Develop smart response mechanisms when clients made requests on us; and
- Followed a systematic project management based approach.
We hope to engage with Riaan in the near future to take us to the next level when it comes to social media strategies, including Pinterest; Facebook; Twitter etc. and tie this into our marketing efforts.
We can only recommend Riaan for the quality of work that he did, the speed at which he completed the project, and the no nonsense approach in his work ethic.
You would be well advised to make use of Riaan’s services if you were looking for a resource to assist you in the development of making your potential virtual client base a real one.
Rens Rezelman, Operations Director – Douglas Jones Mosaics